Welcome to The Stitchin' Den's on-line shop experience. There are many on-line ways to shop for yarn and needlework supplies, but our mission is to inspire your creativitiy. So sit back, pour yourself a glass of your favorite beverage and have fun shopping with us.
Our contact information
By email: susan80633@yahoo.com
By standard mail: PO Box 337411, Greeley, CO 80633
Your business name: The Stitchin' Den
Street number and name 205 Virginia Dr
City, State, Zip code
Estes Park, CO 80517
By phone:
970 577-8210
susan80633@yahoo.comShipping Information:
Orders and inquiries about orders are addressed with in 24 - 72 hours of receipt of the order or correspondence. Items in stock in our warehouse will be shipped within 4 - 5 business days.
Items requiring special order, packaging or prep will be shipped, in most cases, within 2 - 6 weeks. Some hand painted canvases or fibers could be longer. Prolonged delivery situations will be discussed with the customer at point of purchase.
Refund, Returns and Cancellation Policies:
RETURN POLICY
• Returns are by approval only.
• No knitted, wound yarn or stitched items.
• No returns on special orders or trunk show items.
• All packaging has to be intact and in perfect condition.
• No cash refunds without approval.
• Refunds are credited to your credit card or refunded if approved for cash refund, a check will be mailed within two weeks of return.
• Any credit card purchase will be refunded back to the credit card used to make the purchase.
• Questions, comments or concerns may be directed to 1-970-577-8210.
Frequently Asked Questions
Status of orders may be checked via e-mail or direct phone call to The Stitchin' Den. Phone calls and e-mails will be returned within 24 - 72 hours. Shipping is by FedEx or United States Postal service. Customers can request specific delivery modes and are responsible for extra costs incurred.